Terms & Conditions

1. Definitions

In these Terms & Conditions:

• "Alpha Vulcan", "we", "us", or "our" refers to Alpha Vulcan FZCO
• "Services" refers to our website, platforms, applications, and professional services
• "User", "you", or "your" refers to any person or entity using our Services
• "Content" refers to all materials, information, and data on our Services

2. Acceptance of Terms

By accessing or using our Services, you agree to be bound by these Terms & Conditions. If you disagree with any part of these terms, you may not access our Services.

3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.

4. Intellectual Property

All Content on our Services, including but not limited to text, graphics, logos, images, software, and trademarks, is the property of Alpha Vulcan or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any Content without our express written permission.

5. Acceptable Use

You agree not to:

• Use our Services for any unlawful purpose
• Violate any applicable laws or regulations
• Infringe on the rights of others
• Transmit harmful code, viruses, or malicious software
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the integrity of our Services
• Collect or harvest user data without authorization
• Engage in any activity that could damage our reputation

6. Payment Terms

For paid Services, the following terms apply:

• Fees are as quoted or as stated in applicable service agreements
• Payments are processed through third-party payment processors (e.g., Stripe, Telr)
• All fees are exclusive of applicable taxes unless otherwise stated
• Payment terms and methods are specified in individual service agreements

Please refer to our Payments, Fees & Billing page for detailed information.

7. Refunds & Cancellations

Our refund and cancellation policies are detailed in our Refund & Cancellation Policy. By using our paid Services, you agree to these policies.

8. Service Fulfilment

Information about how we deliver our services is available in our Service Fulfilment Policy.

9. Disclaimers

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Uninterrupted or error-free operation

10. Limitation of Liability

To the maximum extent permitted by law, Alpha Vulcan shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

11. Indemnification

You agree to indemnify, defend, and hold harmless Alpha Vulcan and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our Services or violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

13. Amendments

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our Services after changes constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.